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Airline passengers had been left ready on a aircraft at Alice Springs Airport for greater than six hours after a flight from Bangkok to Melbourne was diverted as a result of a medical emergency.
The Jetstar aircraft landed about 7.20am CST on Sunday, after which stayed grounded after {an electrical} fault was picked up.
“Sadly whereas the plane was on the bottom in Alice Springs, {an electrical} situation was detected, requiring a substitute half to be sourced from Sydney,” a Jetstar assertion mentioned on Sunday evening.
“Consequently, we organized a second plane to fly to Alice Springs this afternoon to get passengers on their manner as quick as attainable.”
With 320 passengers on board the Boeing 787-Eight Dreamliner, the vacationers had been stranded as Alice Springs is a home airport and doesn’t have customs processing services.
Jetstar mentioned the airline labored with border businesses, the NT Police and the airport authority to provide passengers the choice to disembark right into a particular partitioned part of the airport.
“They had been then transferred instantly onto the substitute plane. We labored with the native airport to offer passengers with meals, drinks and snacks,” the assertion mentioned.
“We recognize this has been an extended delay and irritating expertise.
“Security is at all times our first precedence, and we thank passengers for his or her persistence and understanding as we supported the passenger requiring pressing medical help and labored to get everybody else on their manner as rapidly as attainable.”
Passengers’ checked baggage weren’t in a position to be transferred to the substitute aircraft so they need to wait till Monday to gather their baggage in Melbourne.
-AAP
