February 27, 2026
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Technology

Latitude confirms 14m customers had data stolen

Shopper finance firm Latitude Monetary says the main points of 14 million customers had been stolen in its cyberattack – together with almost eight million driver’s license numbers.

Latitude mentioned on Monday that 7.9 million Australian and New Zealand licenses had been accessed – 40 per cent of them (or about 3.2 million) supplied to Latitude prior to now decade.

As well as, about 53,000 passport numbers had been stolen, the corporate mentioned in an replace to the ASX on Monday.

It additionally revealed that – on prime of the driving force’s license theft – an extra 6.1 million data courting again to 2006 had been stolen, and about 100 prospects had a month-to-month monetary assertion stolen.

“These data embrace some, however not the entire following private data: Title, handle, phone, date of delivery,” it mentioned.

Latitude mentioned final week a overview had “uncovered additional proof of large-scale data theft affecting prospects (previous and current) and candidates throughout Australia and New Zealand” – and that the hack discovered earlier in March was worse than it had first thought.

It had beforehand estimated that 330,000 prospects and candidates had been affected by the cybercrime, with 96 % having a replica of their driver’s license or their driver’s license quantity stolen. About four % had their passport knowledge stolen and fewer than 1 % had Medicare numbers taken.

“It’s massively disappointing that such a big variety of further prospects and candidates have been affected by this incident. We apologize unreservedly,” chief government Ahmed Fahour mentioned.

“We’re dedicated to working intently with affected prospects and candidates to reduce the chance and disruption to them, together with reimbursing the price in the event that they select to exchange their ID doc. We’re additionally dedicated to a full overview of what has occurred.”

Latitude presents loans, bank cards and insurance coverage for customers at massive retailers reminiscent of Harvey Norman, JB Hello-Fi, The Good Guys and David Jones.

The corporate mentioned it will reimburse prospects who determined to exchange stolen paperwork.

It’ll additionally write to all prospects, previous prospects and candidates whose data was compromised, outlining particulars of what had been stolen and the corporate’s plans for remediation.

Clients who need extra data had been directed to Latitude’s help page on its web site.



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