January 11, 2026
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Woolworths and Coles supermarkets are now offering a free service you probably had no idea about – but not everyone’s happy

An eagle-eyed buyer has lifted the lid on a free service at Coles and Woolworths that you simply in all probability had no thought existed.

Sharing on Fb, the consumer revealed that grocery store workers are comfortable to slice complete loaves of connoisseur bread – resembling sourdough and Pane Di Casa – at their in-store bakeries.

All it’s important to do is take the loaf you’d wish to buy to a workers member at Coles and Woolworths, and so they’re comfortable to slice it at no additional value.

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“I noticed if the bakery within the grocery store is manned, you possibly can ask them to slice complete loaves of bread as a free service,” the client mentioned in a latest put up.

Nevertheless, she went on to criticize her expertise with the little-known service at Coles, as they wasted a plastic bag within the course of.

“I attempted it at Coles and it was a plastic fail as they put my sliced ​​sourdough in a complete new plastic bag,” she wrote.

A client shared this picture of the Coles and Woolworths loaves she had sliced ​​at no cost. Credit score: Fb

She went on to be extra praising of the service at Woolies.

“Subsequent I attempted Woolworths, they used the identical bag and simply put a brand new sticker on it,” she defined.

“I do not know if it was firm coverage or simply the choice of the workers member who served me. I made certain to thank the person in Woolworths for utilizing the identical bag and he was grateful for my gratitude.”

A Coles spokesperson has instructed 7NEWS.com.au that the grocery store all the time prefers to make use of the identical bag – nonetheless will use a brand new bag if it tears when it has been opened for slicing.

“To supply clients with higher comfort whereas they store, we are going to fortunately slice Coles bakery loaves of bread on web site the place there’s a bread slicer out there,” the spokesperson mentioned.

“Whereas our first choice is to position a loaf again in its unique bag, we are going to exchange the bag whether it is broken when opened for slicing, to take care of its freshness.”

7NEWS.com.au understands that Woolworths clients are greater than welcome to ask certainly one of its crew members on the bakery to slice bread for them as required, together with sourdough.

Sadly, there are situations the place this service will not be attainable. These embody if there isn’t any educated crew member out there to slice (it’s a requirement that Woolworths bakery staff have to be educated to make use of the slicer) and if a retailer doesn’t have a slicer out there. Moreover, some kinds of bread will not be appropriate for the slicer.

File picture of the bakery at Woolworths Double Bay. Credit score: ADAM HOLLINGWORTH/WOOLWORTHS

Environmentally-minded Fb customers provided their very own ideas for chopping down on plastic waste on the grocery store.

“I normally maintain the bag during which they put the sliced ​​bread and take it with me the following time to be reused,” mentioned one.

One other mentioned: “Ought to simply ask once more in Coles and ask the individual slicing the bread to place it again in the identical again.

“If I purchase meat from the deli in both retailer I ask them to simply put it on the paper and that is dependent upon the workers member serving me.”

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